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Some
lucky businesses are built on blind entry to a marketplace, but
there are always far more failures than successes. A common theme
that unites successful organizations and helps them create successful
businesses is that their people share a high level of awareness
of their external environment.
The Recipe for success? Take formal and informal research, add
customer and prospect evaluation, and work on improving internal communications.
Mix in great ideas from across--and outside--the organization, and you have the recipe for great strategy and
execution.
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My research and strategy work fits into
four main categories
1) Broad investigations of emerging markets and opportunities
that help people understand the waterfront of possible futures.
At IFTF, for instance, I led a multi-client research project that
used multiple research approaches to identify and quantify the emerging
technologies that would influence health care in the next five to
seven years, and forecast their impact. (For a sample report see
here).
2) Specific research about one phenomenon or technology that
directly impacts a particular market niche. For example, at Harris
my survey research tracked the adoption of the Internet and computing
by physicians in their practice. (For more about this study see
here).
3) Detailed examinations of the business cases for specific
market opportunities, or corporate strategies. For instance, for
a major health plan my team conducted the research on local and
regional market evolution, which led to the sales organization changing
from a business-line to regional approach. For a pharmaceutical
manufacturer, my team examined the potential for entering the physician
services market (which we concluded was not a suitable idea!)
4) Facilitation and lectures for corporate strategy groups.
I bring data and information to a corporate retreat or management
strategy meeting, and help facilitate the team to build its own
strategy. This can be a one-off event or a permanent "occasional
retainer" arrangement.
If you have any questions please email
me
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